All orders are processed and prepared for shipment within 1–2 business days unless we notify you otherwise (Because some items may take longer).
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a shipment confirmation email once your order has been dispatched.
Standard Shipping: Estimated delivery time of 2–5 business days.
Shipping rates are calculated based on your delivery address.
For international shipping please contact us through our email admin@dokkanagemstones.com or on our social media channels.
Once your order has been shipped, you will receive an email containing your tracking number.
Please allow 24–48 hours for the tracking information to become active.
We strive to deliver all orders within the stated timelines. However, unexpected delays may occur due to courier service issues or external factors beyond our control.
If your order is delayed by more than 5 business days, please contact us at admin@dokkanagemstones.com or through our official social media channels.
If your package arrives damaged, please contact us immediately and include clear photos of the package and its contents so we can assist you properly.
For any questions regarding your shipment, please contact us:
📞 01006753549